Privacy Policy
Spark Academy respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website.
Introduction
CRT Enterprises Ltd trading as Spark Academy operates this website. It is important that you read this privacy policy alongside any other notices we may provide when collecting your data.
1. The data we collect about you
We may collect and process the following types of personal data:
- Identity Data: name, date of birth, gender
- Contact Data: email, address, phone number
- Financial Data: payment details (processed securely via third parties)
- Transaction Data: purchases and service history
- Technical Data: IP address, browser, device information
- Usage Data: how you use our website
- Marketing Data: preferences for communications
2. How your data is collected
We collect data through:
- Direct interactions (forms, emails, enquiries)
- Automated technologies (cookies and analytics)
- Third-party providers (analytics, hosting, social platforms)
3. How we use your personal data
We use your data where lawful, including:
- To provide and manage our services
- To communicate with you
- To improve our website and services
- To comply with legal obligations
We only process your data where necessary, including for contracts, legal obligations, legitimate interests, or with your consent.
4. Disclosures of your personal data
We may share your data with trusted third-party service providers who support our operations, including IT services, payment processors, and analytics providers.
5. Artificial Intelligence
We may use AI to improve services and security. We do not use AI to make significant decisions about you without your consent.
6. Data security
We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.
7. Data retention
We retain personal data only as long as necessary for legal, regulatory, or operational purposes.
8. International transfers
Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place.
9. Your rights
You have rights under data protection law, including:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data transfer
- Withdraw consent
10. Contact us
If you have any questions, contact us at:
support@spark-academycademy.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Updates
This policy was last updated in February 2024.